Jan 16, 2026 | AI, Best Practices
There’s no denying it – in 2026 and beyond, AI will be the largest disruptor in practically every industry, and Enterprise Content Management is no exception. AI is the foundational technology of the mid-2020’s, much as the Internet was 30 years ago. The real...
Sep 24, 2025 | AI, Best Practices
Artificial intelligence has moved beyond the buzzword stage and is now driving real efficiency and growth for small and medium-sized businesses (SMBs). Still, many owners think of AI only in terms of tools like ChatGPT or worry that anything more advanced must come...
Aug 6, 2025 | Best Practices, Case Management, Content Services UI, Veladocs
We are excited to announce the addition of Case Management functionality to Veladocs, our Enterprise Content Management (ECM) platform. With this new capability, users can now access, manage, and interact with documents, data, tasks, and communications related to a...
Jun 10, 2025 | Best Practices, Content Services Technology
When a company handles billions of documents, every decision, from how a file is ingested, how it is tagged, or where it is stored can carry real cost, risk, and operational impact. We recently spoke with the Senior Director of Content Management at a Fortune 500...
May 6, 2025 | Best Practices, Search, Search Portal
The pitch behind federated search is enticing. Imagine using a single search bar to pull information from all your organization’s content silos – SharePoint, network drives, ECM platforms, Salesforce, and more. One interface. Unified access. No more digital...
Mar 25, 2025 | AI, Best Practices
At Docuvela, as a small and newer software firm, we need to capitalize on our advantages to compete with larger players in ECM. Our greatest strength lies in developing our products with the latest technologies, both within our products and in the tools we use...
Mar 18, 2025 | Best Practices, Cloud, Migration
Organizations transitioning to cloud-based data storage unlock numerous benefits: cost efficiency, scalability, enhanced collaboration, and accessibility. The rise of remote work has further accelerated this shift, making cloud computing an essential strategy for all...
Mar 4, 2025 | Best Practices, Veladocs
Why Archive Content? Archiving content is often seen as a technical necessity but can actually provide significant business benefits. By strategically archiving content, organizations can reduce costs, improve system performance, and enhance security while maintaining...
Feb 4, 2025 | AI, Best Practices, Cloud
Guest Post by Tom Rieger, AIIM Board member “80% of the world’s data is unstructured – stuck inside files”. The content management world has been saying this for decades, for me starting when I joined FileNet in 2003. This is why “everyone needs a...
Nov 27, 2024 | Best Practices, Content Services Technology, Search
In today’s fast-paced business environment, accessing the right information quickly can be the difference between a missed opportunity and a game-changing decision. Many organizations, however, are stuck navigating outdated and complex Enterprise Content Management...
Nov 26, 2024 | AI, Best Practices, Search
With AI and natural language (NL) processing revolutionizing how we search for content, it’s tempting to think that traditional, structured metadata searches are now obsolete. However, the truth is far more nuanced. While AI/NL approaches bring undeniable advantages,...
Nov 12, 2024 | AI, Best Practices, Search, Search Portal
For years, full-text searching to surface information in a business setting has been riddled with limitations, especially in complex or data-heavy environments. Traditional full-text search delivered poor user efficiency, irrelevant results, lack of contextual...
Oct 1, 2024 | Best Practices, Search Portal
Hyland Software has been making waves in the enterprise content management (ECM) world, but not all the signals point in the same direction. In recent years, Hyland made aggressive moves to add process and hyperautomation to its product stack with the acquisitions of...
Sep 3, 2024 | Best Practices, Search Portal
Veeva is an ECM SaaS solution that has made significant inroads into the life sciences community in the last decade. The Veeva Vault suite of products are specifically configured to support multiple life sciences use cases. This laser focus coupled with a fully...
Aug 12, 2024 | Alfresco, Best Practices, Search Portal
Legacy ECM customers are no strangers to overly complex systems and expensive license costs. Like most ECM platforms today, the Alfresco user interfaces have functionality that includes “everything and the kitchen sink.” The complex nature of such interfaces requires...
Jul 24, 2024 | Best Practices, Search Portal
Legacy ECM customers are no strangers to overly complex systems and expensive license costs. Like most ECM platforms today, the Documentum D2 interface has functionality that includes “everything and the kitchen sink.” The complex nature of such interfaces requires a...
Jul 9, 2024 | AI, Best Practices, Retrieval-Augmented Generation
Retrieval-Augmented Generation (RAG) has emerged as a powerful technique for enhancing the performance of generative AI models. RAG is the process of optimizing the output of a large language model (LLM) with domain-specific information injected before sending the...
Jun 18, 2024 | Best Practices, CCM
As we shared in our recent press release, Docuvela and Crawford Technologies are partnering to provide Customer Communication Management (CCM) solutions that can support the growing complexities of this market. CCM has become significantly more complex over recent...
Jun 11, 2024 | Best Practices, Veladocs
Enterprises are constantly seeking ways to optimize their operations and reduce costs. One area ripe for transformation is aging and bloated document management systems. Traditional document management (DM) and enterprise content management (ECM) systems often lead to...
Jun 3, 2024 | Best Practices, Search Portal
As we move ever deeper into the digital age, the need for effective data management solutions becomes more pressing than ever. Enter the Search Portal—a tried and tested approach that allows companies to access valuable information in a simple, yet secure, manner....