by Ellen Ryan | Jan 16, 2026 | AI, Best Practices
There’s no denying it – in 2026 and beyond, AI will be the largest disruptor in practically every industry, and Enterprise Content Management is no exception. AI is the foundational technology of the mid-2020’s, much as the Internet was 30 years ago. The real...
by Ellen Ryan | Dec 4, 2025 | Records Management
Implementing a Records Management (RM) program can feel overwhelming, but it doesn’t have to be. Too often, organizations rush into implementing the Rolls-Royce of RM systems when, in reality, a reliable Honda will do just fine. The key is understanding your...
by Ellen Ryan | Nov 24, 2025 | AI, Search
I’ve just returned from the KMWorld – Enterprise Search & Discovery Conference, which, along with its co-located events – Text Analytics Forum, Taxonomy Boot Camp, and Enterprise AI World – offered some of the most compelling discussions I’ve seen in...
by Ellen Ryan | Sep 24, 2025 | AI, Best Practices
Artificial intelligence has moved beyond the buzzword stage and is now driving real efficiency and growth for small and medium-sized businesses (SMBs). Still, many owners think of AI only in terms of tools like ChatGPT or worry that anything more advanced must come...
by Ellen Ryan | Sep 10, 2025 | Announcements, Case Management
We are excited to announce the development of our Veladocs for Claims Management offering, a cloud-first solution that is purpose-built to help insurance companies manage the growing volume and complexity of claim content, including documents, images, video, and...
