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Content Services Thought Leadership
We are passionate about sharing our knowledge and experiences with the content services community.
ECM in 2026: From Systems of Record to Systems of Intelligence
In 2026, AI will significantly transform Enterprise Content Management (ECM). To be successful, organizations must have strong content governance, set clear goals, and move content into cloud-first solutions.
Implementing Records Management: Don’t Buy the Rolls-Royce if a Honda Will Do
Implementing a Records Management (RM) program can feel overwhelming, but it doesn’t have to be. Too often, organizations rush into implementing the Rolls-Royce of RM systems when, in reality, a reliable Honda will do just fine. The key is understanding your...
Reflections on KMWorld 2025: Enterprise Search, AI, and the Future of Knowledge Discovery
I’ve just returned from the KMWorld – Enterprise Search & Discovery Conference, which, along with its co-located events - Text Analytics Forum, Taxonomy Boot Camp, and Enterprise AI World - offered some of the most compelling discussions I’ve seen in years. For...
AI Beyond the Hype: Practical Insights for SMBs
Artificial intelligence is transforming small and medium-sized businesses, moving beyond basic tools like ChatGPT to automate and improve processes. Clear misconceptions exist about AI’s cost and capabilities. With effective data management and AI integration, SMBs can enhance efficiency, garner impressive returns on investment, and adapt to changing business landscapes.
Announcing Veladocs for Claims Management
We are excited to announce the development of our Veladocs for Claims Management offering, a cloud-first solution that is purpose-built to help insurance companies manage the growing volume and complexity of claim content, including documents, images, video, and...
Improve Accounts Receivable Efficiency with Veladocs for AR
Veladocs Accounts Receivable Accelerator streamlines all AR processes into one platform, enhancing efficiency, cash flow, and customer satisfaction. Key features include a unified workspace, automated billing, task management, and seamless integration, transforming accounts receivable management for businesses.
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